Course Detail page

Write a clear and concise email/memo

Beginner level and focuses on mastering the basics of email etiquette and communication

Created by: Coursera

What Will I Learn?

  • write clear and concise emails/memos relative to their professional endeavors
  • recognize five different types of emails/memos and their formats
  • analyze email/memo context for audience and tone
  • use basic grammar correctly in their email/memo writing



In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo. At the end of the course, you will write a clear and concise email/memo. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. You will gain a wealth of skills. You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments.

Curriculum for Writing Professional Email and Memos Course

1 Modules 120 Hours